About ISH
The holding company behind the work
ISH exists so the businesses it owns don't have to worry about the things that would otherwise slow them down.
Our purpose
We do the hard structural work so our businesses don't have to.
Insurance Service Holdings Pty Ltd is an Australian holding company established to own and support specialist insurance businesses. Pocket and Martin are distinct businesses built on ISH's licensing, compliance, and operational infrastructure, each focused on a different part of the market, each built to do things properly.
Our role is unglamorous and essential. We maintain the Australian Financial Services Licence, manage compliance with ASIC and other regulators, hold professional indemnity and other group-level insurances, and provide the governance frameworks that allow our subsidiaries to operate with integrity.
We are not a brand. We do not sell insurance directly to consumers. If you are a customer of Pocket or Martin, your relationship is with those businesses — ISH is the infrastructure they operate on.
Structure
How the group is organised
Insurance Service Holdings
Parent company. Holds the AFSL. Provides governance, compliance oversight, and group-level financial infrastructure. Headquartered in Sydney, NSW.
Wholly owned subsidiary. Insurance brokerage for small businesses. Operates at withpocket.com.au.
Martin AR Network
Wholly owned subsidiary. Authorised Representative network for independent brokers. Operates at withmartin.com.au.
Regulatory
Licensed, regulated, accountable.
Insurance Service Holdings Pty Ltd (ABN 36 612 629 295) holds Australian Financial Services Licence No. 491165, issued by the Australian Securities and Investments Commission (ASIC). Both Pocket and Martin operate as Authorised Representatives under this licence.
As a licensed financial services business, we are subject to the obligations of the Corporations Act 2001, the Insurance Contracts Act 1984, and the relevant ASIC regulatory guides. We take our obligations to clients, regulators, and the broader public seriously.
If you have a concern about a product or service provided by one of our subsidiaries, please refer to our Complaints Policy for information on how to raise it.