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Legal

Terms & Conditions

Legal

  • Privacy Policy
  • Terms & Conditions
  • Duty of Disclosure
  • Complaints Policy
  • Family & Domestic Violence
  • Translation & Interpreting
  • Financial Hardship
  • Customer Vulnerability

Last updated: March 2025

These Terms and Conditions govern your use of the websites and services operated by Insurance Service Holdings Pty Ltd and its subsidiaries. By accessing our websites or engaging our services, you agree to these terms.

1. About us

Insurance Service Holdings Pty Ltd (ABN 36 612 629 295, AFSL 491165) is an Australian company that holds an Australian Financial Services Licence. Our subsidiaries, Pocket Insurance Pty Ltd and Martin AR Network Pty Ltd, operate as Authorised Representatives under this licence.

2. Our services

ISH and its subsidiaries provide general insurance broking services and operate an Authorised Representative network. We are not a product issuer. All insurance products are issued by licenced insurers. Our role is to arrange appropriate insurance on your behalf.

3. General advice warning

Any advice provided by ISH or its subsidiaries is general in nature and does not take into account your personal objectives, financial situation, or needs. Before acting on any advice, you should consider whether it is appropriate for your circumstances and read the relevant Product Disclosure Statement.

4. Limitations of liability

To the extent permitted by law, ISH and its subsidiaries are not liable for any loss or damage arising from reliance on information provided through our websites or services, except where such liability cannot be excluded under the Corporations Act 2001 or other applicable legislation.

5. Intellectual property

All content on our websites, including text, logos, graphics, and software, is the property of ISH or its licensors. You may not reproduce or distribute this content without our written permission.

6. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

7. Changes to these terms

We may update these terms from time to time. Continued use of our services after any change constitutes acceptance of the updated terms.

8. Contact

Insurance Service Holdings Pty Ltd
Suite 1, Level 6, 171 Clarence St, Sydney NSW 2000
hello@insuranceservice.holdings

ISH INSURANCE SERVICE HOLDINGS

Suite 1, Level 6
171 Clarence St
Sydney NSW 2000

hello@insuranceservice.holdings
+61 2 6190 0752

Company

  • About
  • Built on ISH
  • Contact

Important Documents

  • Family & Domestic Violence Policy
  • Translation & Interpreting Services
  • Financial Hardship
  • Customer Vulnerability Policy

General

  • Privacy Policy
  • Terms & Conditions
  • Duty of Disclosure
  • Complaints Policy

© 2026 Insurance Service Holdings Pty Ltd. All rights reserved.

ABN 36 612 629 295  |  AFSL 491165  |  Insurance Service Holdings Pty Ltd is the parent company of Pocket and Martin.